IBD Wickeltechnik GmbH, based in Bad Oeynhausen, Germany, is responding to the growing global demand for its precision components by strategically strengthening its market presence in India. By expanding its local technical sales and consultancy capacities, the winding technology specialist is establishing a direct point of contact for customers in the Indian paper, film, and packaging industries.
Technical support and sales consultancy for India
As part of this strategic expansion, Darshan Panchal will take over technical support and sales consultancy for the Indian market. This provides IBD Wickeltechnik with a dedicated technical interface in the region, ensuring that the increasing number of complex inquiries is handled efficiently, with technical expertise, and without delay.
The growing interest in high-quality winding shafts, safety chucks, and clamping systems “Made in Germany” made this step a logical and sensible move for optimal customer care. The local presence allows for significantly faster coordination of technical details and closer project monitoring – from the initial technical design to integration into existing systems.
As a technical contact person, Darshan Panchal supports customers in their native language and ensures smooth communication. Particularly in winding technology, where individual design, process understanding, and engineering know-how are crucial, this represents significant added value.
Local technical expertise
“The sales of our components are inseparable from technical engineering,” explains Dennis Hermann, Managing Director of IBD Wickeltechnik GmbH. “With Darshan Panchal, we have deliberately established a dedicated technical contact for the Indian market. He serves as our direct interface to local customers and accompanies projects from the initial technical layout to integration into existing plants. This ensures that our customers in India experience the same high technical standards and proximity to IBD Wickeltechnik as our customers in Europe.”
With shortened communication channels and local technical expertise, IBD Wickeltechnik underscores its commitment to providing customers worldwide with the highest level of professional support. Customers in India thus benefit from direct access to German engineering excellence – combined with fast, personal on-site service.